CCTV Privacy Policy – TWH Befast Ltd, T/A The White House
1. Purpose of This Policy
This policy explains how The White House uses closed-circuit television (CCTV) systems at our premises for the purpose of maintaining the safety and security of patients, staff, and visitors.
2. Scope of CCTV Use
CCTV cameras are installed in the reception area and other public spaces of the clinic. No recording takes place in treatment rooms, consultation rooms, staff rooms, or any area where patients have a high expectation of privacy.
3. Purpose and Legal Basis
The use of CCTV is based on our legitimate interest in:
- Preventing and detecting crime
- Ensuring the safety of staff, patients, and visitors
- Protecting clinic property
This is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
4. Signage and Awareness
Appropriate signage is displayed at all CCTV entry points to inform individuals that they may be recorded, stating the purpose and contact information for further queries.
5. Data Controller
The data controller for CCTV footage is:
Frederick Demond
TWH Belfast Ltd, T/A The White House
387 Lisburn Road, Belfast
6. Retention Period
Recorded CCTV footage is retained for 30 days, after which it is automatically overwritten unless retained longer due to an incident under investigation.
7. Access and Disclosure
Access to CCTV footage is restricted to authorised personnel only. Footage will not be disclosed to third parties except where required by law (e.g., law enforcement) or in the case of a security incident.
8. Data Security
Footage is stored securely and access is controlled to prevent unauthorised viewing, copying, or deletion.
9. Rights of Individuals
Under data protection law, individuals have the right to:
- Request access to footage in which they appear
- Request rectification or erasure of data (subject to legal obligations)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, please contact us using the details provided above.
10. Policy Review
This policy is reviewed annually and updated as necessary to reflect any changes in law or our use of CCTV.

